Frequently Asked Questions (FAQ)

KWWK Network - Frequently Asked Questions (FAQ)

1️⃣ What is included in the KWWK Network monthly subscription?

Your subscription gives you exclusive access to:

  • Weekly Challenges – Stay motivated and see real progress with structured challenges.
  • Coaching Show – Get expert advice, motivation, and personalized guidance.
  • Get Fit and Fine with Keisha – Fitness tips to stay active and move your body.
  • Cook with Keisha – Nutritious and delicious recipes that support your goals.
  • Live Streaming with Keisha – Exclusive live sessions for direct engagement and motivation.

2️⃣ How does the subscription work?

  • You sign up and pay $9.99/month on our KWWK Network.
  • After payment, you get instant access to all exclusive content.
  • Your subscription auto-renews every month, but you can cancel anytime.

3️⃣ How do I access the videos and live streams?

  1. Once you subscribe:
    You will receive an email with a private link to access our video library.
    Log in enjoy unlimited streaming of all exclusive content.
    For live streams, you will receive notifications before each session starts.

4️⃣ Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time by:

  • Logging into your Shopify account → Manage Subscriptions
  • Cancelling from your customer portal.

📌 Note: If you cancel, your access will remain until the end of the billing cycle.

5️⃣ What happens if my payment fails?

If your payment fails, you will:

  • Receive an email notification about the failed charge.
  • Get a grace period to update your payment details.
  • Lose access if payment is not updated before the next billing cycle.

6️⃣ Do I need any special equipment to follow along?

Nope! Our content is designed for any fitness level and can be done with or without equipment.

7️⃣ Can I watch the videos offline?

No, all content is streamed online, so an internet connection is required.

8️⃣ Will new content be added?

Yes! We regularly update our library with new weekly challenges, coaching tips, and recipes.

9️⃣ What is the refund policy?

Due to the nature of digital content, we do not offer refunds once Subscription has been purchased.

🔟 I need help! How can I contact support?

We’re happy to assist! Contact us at:
📧 Email: contact@Kickweightwithkeisha.com
💬 Live Chat: Available on our website

🚀 Join KWWK Network today and start your transformation! Let us know if you have any other questions. 😊